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General Support
Dedicated Support is included in our Professional and eCommerce packages only.
If you purchased a package that includes dedicated support, please contact our support team via email at [email protected].
Getting a quote is easy! Simply fill out the details of your project needs using our contact form, and a member of our team will get in touch with you.
A representative may also schedule a follow-up call to collect additional information and details about your needs. Follow-ups usually take place during normal business hours to confirm project details and provide an estimate.
Each project is unique and timelines can vary depending on the complexity of your needs. If you have specific deadlines that your project must meet, please make sure to communicate them via email to a representative.
Legal & Privacy
Our Terms of Use provide a legal framework for our visitors about their access to and use of our website. You can find more information on the following page:
Our Privacy Policy explains what information we collect, how we use it, and your data rights with respect to the information collected. You can find more information on the following page:
Our Cookie Notice, which explains how we use cookies and your rights to control them, is available at the following page:
Billing
Invoices are sent out via Stripe, a leading payment processing and e-commerce solution provider.
The email you receive with invoice details will provide instructions and available payment options. Typically, payments can be made by credit card or wire transfer from your bank.
At this time, we do not offer any payment plans.
While we do not provide refunds, we strive to make sure every client is satisfied with the services we provide. If you are unhappy with your service please contact us. We will make every effort to resolve your issue as promptly as possible.
An initial deposit of 25% of your total invoice is typically required before services will begin. The remaining balance is due within 30 days of completion of service.
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